Privacy Policy
Last Updated: 13/03/2026
1. Introduction
At Finlo Frank Ltd, we are committed to protecting your privacy. This policy explains how we collect, use, and protect any personal information you provide when using our website, including contact forms and enquiries.
By using our website, you consent to the collection and use of your information as described in this policy.
2. Information We Collect
We may collect personal information when you:
- Fill out a contact or quote request form
- Get in touch with us via email or phone
The types of information we may collect include:
- Your name
- Email address
- Phone number
- Company or organisation (if applicable)
You may browse our website anonymously without providing personal information.
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide quotes or advice
- Deliver the services you request
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
We do not sell, trade, or share your personal information with unrelated third parties.
4. Cookies
Our website uses cookies to improve your browsing experience, understand how our site is used, and provide relevant content.
Cookies may include:
- Essential cookies that allow the website to function
- Analytics cookies to monitor website performance and traffic
Third-party services, such as Google Analytics, may also place cookies. You can choose to disable cookies via your browser settings, although some website features may not function correctly if cookies are blocked.
5. Third-Party Links
Our website may include links to third-party websites for convenience. These sites have their own privacy policies, and Finlo Frank Ltd is not responsible for their content or practices.
6. How We Protect Your Information
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. Access to personal information is restricted to staff or trusted service providers who require it for business purposes.
7. Legal Compliance
Finlo Frank Ltd complies with UK GDPR and the Data Protection Act 2018. Personal information is processed lawfully, fairly, and transparently, and is used only for the purposes described in this policy.
We may share your information if required by law or to protect our legal rights, property, or safety.
8. Children
Our website is intended for commercial use and does not knowingly collect personal information from children under 13 years of age.
9. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing of your data
To exercise your rights, please contact us at [Insert Email].
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, along with the updated “Last Updated” date. Please review this policy periodically to stay informed about how we protect your information.
